LogMeIn and TeamViewer develop software programs that allow users to remotely access a computer or other device via a smartphone, tablet, or other computer. Both companies also offer data backup services, chat software, and several other programs alongside their remote access software. This comparison focuses on the remote access tools by LogMeIn and TeamViewer.

Although LogMeIn once offered a basic free version of its program, this is no longer the case, as of January 2014; the company now offers only a trial version of its software. Pricing plans for LogMeIn's remote access tools start at $99 a year for up to 2 users. TeamViewer is completely free for personal use, but businesses must buy a license to use the software in commercial applications. Commercial licensing starts at $749 for up to 15 users.

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About LogMeIn, Inc., provides software that enables remote connectivity and collaboration. Also creates other tools for syncing or backing up data and for businesses to chat with clients. TeamViewer creates remote access software that allows for desktop sharing, online meetings, web conferencing, and file transfer between computers. Company also creates other collaborative and data tools.
Cost Free trial only. Paid versions start at $99/year. Free for personal use. Commercial licenses start at a one-time fee of $749.
Remote sound Yes Yes
HD video streaming Yes No
Remote-to-local printing Yes Yes
Desktop sharing Yes Yes
File transfer Yes Yes
Online meetings No Yes
Security 256-bit SSL encryption 1024-bit RSA key exchange and 256-bit AES session encoding.
Authentication and Authorization Windows or Mac authentication domain controller. Two factor authentication: Password + cellular code
Website https://secure.logmein.com http://www.teamviewer.com/

edit Features

TeamViewer for Mac
TeamViewer for Mac

LogMeIn allows users to access and manage computers remotely. The company offers many different products with different features, but only paid versions are available for personal use. Various LogMeIn products enable users to sync clipboard data, make use of keyboard mapping, and save and manage passwords. Other features include multi-monitor support, HD video quality screen-sharing, remote-to-local printing, desktop sharing, file sharing, cloud syncing and backup, remote sound, drag and drop file transfer, and background login.

LogMeIn Screen
LogMeIn Screen

TeamViewer's remote access can be used for a wide variety of collaborative and supportive services, ranging from file sharing, online meetings, and recorded conferences, to troubleshooting a computer or network and granting or removing access from off-site devices. Depending on the level of access, everything from administrative functions to single-file access can be managed from the dashboard. TeamViewer is free for non-commercial use and adds a layer of security by using automatic logouts when any session ends.

edit Demos

A demo featuring TeamViewer:

A 2-minute demo on how to use LogMeIn:

edit Products and Editions

TeamViewer offers a number of different remote access products:

Similarly, LogMeIn offers a wide range of remote access tools:

edit Restrictions

LogMeIn allows multiple users to connect to a single host, but only one user can control that session/connection.

TeamViewer only allows one connection (channel) at a time with the free version, or three with the "Corporate" version of their software. While only one connection can be made in the free version, screen-sharing for meetings and presentations can be done with up to 15 "participants" (i.e., users can watch the session content, not be connect with the computers themselves).

edit Mobile Apps

LogMeIn has mobile apps for iOS and Android. The iOS app is free, and allows remote control, remote app access, HD quality images, file management, cloud integration, email attachments, and photo management. The Android version is also free and allows for remote access, remote app access, and remote sound. Both apps require one to have a trial or paid version of LogMeIn to work.

TeamViewer offers apps for Android, Windows 8, and Blackberry. These are all free to download and use personally, and allow mobile access to an office desktop or other computer. Users can also remotely administer unattended computers, such as servers.

edit Price

LogMeIn for Individuals costs $99 a year and allows access to 2 computers from the web, a computer, or mobile devices running on the iOS or Android operating systems. A "Power User" subscription rate is $249 a year, allowing access to up to 5 computers, and the "Small Business" rate is $449 a year for remote access of up to 10 computers.

TeamViewer is free for all noncommercial users, but limits free remote access to a one-to-one experience (i.e., only one device can connect to one other device). To be able to connect to more computers and/or devices, a user must consider a commercial license:

TeamViewer licenses are one-time fees that include free version upgrades (from 10.1 to 10.2, for example). Major version releases (e.g., from 9 to 10) have an optional upgrade fee.

edit Security Features

LogMeIn uses 256-bit SSL end-to-end encryption for all connections . [1] The user logs in using an email address and password, and can select additional verification steps, such as one-time-use codes from a pre-printed sheet, or from emails. When logging in from a new remote location, users can authenticate either using a personal password of an RSA SecurID two-factor authenticator.

TeamViewer secures connections using 2048-bit RSA key exchange and 256-bit AES session encoding.[2]

edit Risks

Users should be careful when allowing someone else remote access of their computer through LogMeIn or TeamViewer, as that individual can access any files as though they were sitting at the computer themselves.

edit Popularity

LogMeIn is used by both individual PC users and large companies, including BestBuy, HSBC, and Rolls-Royce.

TeamViewer is used by more than 100,000,000 across the world, including by companies such as Dell, Philips, Intel, Microsoft, IBM, and UPS.

edit References

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